Berkshire Disabled Facilities – read what our customers say about us.......

Customer satisfaction is what drives me, and I always feel proud whenever Ican add yet another testimonial to this list - thanks to everyone who has taken the time to offer a review.


My husband and I used Ben this month for a complete bathroom renovation and he's done a fantastic job. He was meticulous in his work, very punctual and friendly - what more can you ask for. He also committed to a price upfront, so although the job did overrun slightly (due to the poor wall conditions under our existing tiles), the costs didn't escalate as a result. Really recommend him!

- TT Tilehurst, Reading


The work was carried out to a high specification and met the needs of my illness i can now shower in my own home highly recommend.

- DS - Sept 2019


I found Ben to be friendly, honest and reliable, I only wanted taps replaced in my bathroom,I supplied the taps,unfortunately the mixer tap had an fault, Ben kindly rang the manufacturer for me and had a replacement part sent, which he kindly came back and replaced for me. Great customer service, would highly recommend him. I would use his services again without any doubt.

- Kleo H 


Ben installed a new boiler for my son. He did a great job. Would never hesitate to recommend Ben. And he’s a lovely lad and my nephew !

- Sally H


Ben Jennings carried out a total refurbishment of our outdated bathroom in November. When he started to remove the old tiles, the old plaster just collapsed which resulted in bare brick walls. He had to fit plasterboard before he could even start tiling or fitting the units. We are more than happy with the final result which has been described as ‘stunning’. Ben always arrived on time and worked a full day, ensuring that he cleared and tidied before he left for the day. Would highly recommend him and will certainly use his services in the future.

- Bev A


Thank you Ben for doing an excellent job on my in laws bathroom, changing it from a bathroom to a disability shower. The products you advised us to use where exceptional. Your friendly kind hearted understanding professional approach with my 90 year old father in law were above and beyond!! As a family we can not thank you enough Beverley xx


Ben is great and very professional. I had an emergency and he came out really fast and sorted it out. He was so helpful and I highly recommend him, thank you.

- Vicky B


Great service received from Jennings Plumbing, Ben diagnosed the problem with our leaky toilet straight away and came back within days to fix it! Highly recommend their services.

- Nicola B


I had Mr Jennings in to refit my bathroom and he did an excellent job! Always on time with a smile on his face and got on with the job whilst he was here. Very professional - would definitely recommend. Thank you!

- Helen M


Ben is fantastic honest and reliable he has really helped us out during the renovation of a very old property and many unexpected surprises. highly recommended.

- Jodie C


Fast Call out response time, Excellent professional service & workmanship provided at very reasonable rates, Highly recommended

- Becki D



This feedback was given to a Trading Standards Officer by a local customer.


Quality of goods/work carried out out - very good
Level of customer service - very good
Value for money - very good
Would recommend the business
- MW Burghfield


Found young plumber ( Ben Jennings) first class, I am disabled and old, he was kindness itself and worked so hard.
Mr Len Keep very helpful and kind.
No complaints at all.
Mrs M